Frequently Asked
Questions
FAQs
SMS provides a wide range of CCTV cameras, accessories, Wi-Fi devices, and related security and networking solutions.
You can place an order directly through our website by selecting the products, adding them to your cart, and proceeding to checkout.
We accept multiple payment methods, including cash on delivery (COD), bank transfer, and other secure online payment options (where available).
Yes, most of our products come with a standard manufacturer’s warranty. The warranty duration may vary depending on the product. Please check individual product details for specific information.
Delivery times depend on your location. Generally, orders are delivered within 3–7 working days. You will receive an estimated delivery time at checkout.
Yes, products can be returned or exchanged under our Return & Refund Policy, provided they are unused, undamaged, and returned within the allowed time frame.
Currently, SMS focuses on supplying equipment. However, we may guide you to trusted partners or provide setup assistance depending on your location.
You can reach us via email, phone, or the contact form available on our website. Our support team is always ready to help.